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Amdocs Off Campus Hiring | Freshers

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Amdocs Off Campus Hiring:-

Amdocs is hiring candidates for the role of Technical Business Operations Agent for the Pune, India location. The complete details about Amdocs Off Campus Hiring are as follows.

Company Name:- Amdocs

Job Position:- Technical Business Operations Agent

Job Location:- Pune, India

Salary Package:- As per Company Standards

Job ID:- 174560

Qualifications Skills Required:- 

  1. Recent graduates; experience is an added value                                         
  2. Experience with ticket-handling system is an advantage                               
  3. Documentation skills, excellent verbal and written communication skills       
  4. Experience in using MS Office and end-user applications

Key Roles and Responsibilities:-

In one sentence, Serve as first point of contact for incidents and service requests from end-users

  1. You will serve as first point of contact for incidents and service requests from end-users.
  2. You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
  3. You will provide simple solutions at a basic level based on script/methods and procedures
  4. You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
  5. You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
  6. You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)   
  7. You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).

Amdocs Off Campus Hiring Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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Hi Visitor,

Amdocs has an opening as ” Amdocs Off Campus Hiring | Freshers “ for jobseekers like you. You can find more detail about this opening on this page like job location, salary experience, and more important qualificationis, roles and responsibilities for this opening ” Amdocs Off Campus Hiring | Freshers “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with Amdocs for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.

If you like this latest job then share it with your friends and family members to appreciate our work and help others.


If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Amdocs Off Campus Hiring | Freshers “. The page above contains the current opening in ” Amdocs “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding to applying link ahead as soon as possible as before the given link get expired for this job ” Amdocs Off Campus Hiring | Freshers “. For more detail please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Amdocs Off Campus Hiring | Freshers “. company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.


Further, do you want these jobs/internships/scholarship openings of a renowned companies like “Wipro, TCS, Infosys Amdocs etc” to knock on your doors for you to beat the competition and apply first? You can join our Telegram and WhatsApp group now to never missing on any updates and apply at the right time. You can find the invitation link above the page. It will help you in reaching out first to the companies and grabbing the opportunity against all your competition.


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Amdocs Off Campus Hiring | Freshers

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Amdocs Off Campus Hiring:-

Amdocs is hiring candidates for the role of TBO Analyst for the Pune, India location. The complete details about Amdocs Off Campus Hiring are as follows.

Company Name:- Amdocs

Job Position:- TBO Analyst

Job Location:- Pune, India

Salary Package:- As per Company Standards

Target Batch:- 2021

Required Qualifications:-

  1. 2021 Batch : BSc, BCS, BCA MSc (CIS IT streams only)
  2. 55% throughout academics, with no gaps or breaks/year down
  3. Excellent communication skills
  4. The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.

Job Roles Responsibilities:-

  1. You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
  2. You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.          
  3. You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
  1. You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs. 
  2. You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.          
  3. You will update checklists for quality assurance and progress tracking, following standard operating procedures.
  4. You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
  5. You will ensure crystal clear communication and documentation as a point of contact.
  6. You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.        
  7. You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
  8. You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities. 

Amdocs Off Campus Hiring Application Process:-

Apply In Below Link

If you like this latest job then share it with your friends and family members to appreciate our work and help others.

Jobs By Batch

2020 Batch2019 Batch2018 Batch2024 Batch Internships
2021 Batch2021 Batch Internships2020 Batch Internships2024 Batch
2022 Batch2023 Batch2023 Batch Internships2022 Batch Internships

!!! Check Job Openings at Your Favourite Location !!!

Across IndiaNoidaGurgaonChennai
Delhi/NCR BangaloreVIZAG Pune
Mumbai Lucknow Kolkata Jaipur 
IndoreGuwahatiCoimbatoreChandigarh 

Top Companies have Openings, APPLY NOW !!!

GoogleInfosysIBM
LT InfotechMphasisAdobe
AmazonNokiaPhilips
CSS CorpAccentureZoho
DellWiproOracle
EclerxRepco HomeTata Motors
MindtreeTCSHCL
NTT DataMicrosoftGeneral Electric
RelianceHoneywellLT Construction
CognizantMastercardTech Mahindra
IntelGenpactESKO
BajajDXCVirtusa
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