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American Express Recruitment Drive | Freshers

American Express Recruitment Drive:-

American Express is hiring candidates for the role of Customer Service Analyst for the Gurgaon, Haryana, India location. The complete details about American Express Recruitment Drive are as follows.

Company Name:- American Express

Job Position:- Customer Service Analyst

Job Location:- Gurgaon, Haryana, India

Salary Package:- As per Company Standards

Job ID:- 22012234

Academic Background:- Graduate 

Past Experience:- Freshers can also be considered

Skills Required:-

  1. Strong time and productivity management 
  2. Highly customer-focused and result-oriented -Eye for detail and analytical skills
  3. Excellent interpersonal and communication skills -High initiative and energy level; multitasking capabilities is a prerequisite
  4. Excellent business writing, communication, and organization skills
  5. Good problem-solving ability -Collaborative and influencing skills
  6. Quick learning curve
  7. Proficiency in Microsoft Office-Word, Excel, PowerPoint

Roles Responsibilities:-

In GNA Commercial, we onboard new Clients by setting up their hierarchies and issuing CM level cards. JAPA, EMEA US markets are serviced here.

This position is responsible for processing new applications for Corporate Clients. Performing appropriate checks against incoming Corporate Card Applications ensuring that AXP meets its regulatory requirements. Verify the applicant s ID. Perform KYC checks. Perform experience checks

  1. Set Up of Accounts using relevant systems (MYSU, CAPS, Globalstar, IVU, etc)
  2. liaising with internal Business Partners and External Clients (via phone or e-mail) with relation to any erroneous applications received and proactively drive behavior changes with the partners to improve the application content
  3. Through Relationship Care manage the end to end journey of a cardmember application
  4. Supporting other corporate teams with any queries and/or escalations related to cardmember applications
  5. Maintaining daily work volumes and logging activity in appropriate formats in order to support productivity and timeliness measures. This roll will also include making Outbound Calls to collect Missing Information on the pending new applications.

American Express Recruitment Drive Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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