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Ansys Hiring Freshers For Technical Support Engineer Position Apply Now

Ansys Hiring Freshers For Technical Support Engineer

Company Info: Ansys is the global leader in engineering simulation, helping the world s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

Official Website: www.ansys.com

Job Profile: Technical Support Engineer

Experience Required: Freshers

Work Location: Pune

Salary: Not Disclosed

Summary / Role Purpose

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys.

Key Duties and Responsibilities

Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners for Ansys CFD family of products

Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction

Develop technical expertise in one or more simulation areas

Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements

On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings

Participate in other strategic team and company initiatives, as needed

Minimum Education/Certification Requirements and Experience

Bachelor s degree in Aerospace/Mechanical/Civil Engineering or related engineering field

Required minimum years of professional experience in an engineering software environment: BS+0

Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages

Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English

Strong organizational and time management skills, possesses a sense of urgency

Preferred Qualifications and Skills

Knowledge of the use of Ansys CFD products or other commercial or in-house CFD codes is a plus

Ability to work independently with minimal supervision, as well as with others in a diverse team environment

Customer service aptitude

Ability to travel domestically up to 10% of time

Apply Before the link Expire.

Apply Link Click Here to Apply

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