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Benchmark Digital Off Campus Drive | Trainee

Benchmark Digital Off Campus Drive:-

Benchmark Digital is hiring candidates for the role of Customer Service Associate / Customer Service Trainee for the Bangalore, India location. The complete details about Benchmark Digital Off Campus Drive are as follows.

Company Name:- Benchmark Digital

Job Position:- Customer Service Associate / Customer Service Trainee

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Schedule:- Full-Time

Required Qualifications:- 

  1. B. E / B.Tech degree in information systems/computer science, engineering/science fields, communications, and computer-related training
  2. Fresher/ 1+ years of relevant experience, highly desirable
  3. Excellent written and verbal communication skills
  4. Good at time management skills
  5. Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

Responsibilities:-

  1. Gathering understanding requirements from the customers
  2. Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis
  3. Provide Application and Functional support to the Benchmark Customers
  4. Provide application and functional support to Benchmark customers.
  5. Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.
  6. Participate in the User Acceptance Testing for various updates in Benchmark applications if required
  7. Troubleshoot/escalate the user inquiries timely via email, phone, or other tracking tools

Benchmark Digital Off Campus Drive Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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