Freshworks Off Campus Drive:-
Freshworks is hiring candidates for the role of Customer Success Specialist for the Chennai, India location. The complete details about Freshworks Off Campus Drive are as follows.
Company Name:- Freshworks Job Position:- Customer Success SpecialistJob Location:- Chennai, India
Salary Package:- As per Company Standards
Employment Type:- Full Time
Required Qualifications Skills:-- Bachelor’s Degree in Computer Science + Business Education preferred
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Self-starter who can own ongoing customer success of both large and small clients
- Ability to report and share client s status on a timely/pre-defined interval
- Proven track record of establishing themselves as a strategic trusted advisor to clients
- Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels
Job Description Responsibilities:-  
- Engage proactively with customers using the engagement model (based on customer segment) laid out
- Understand and document customer s business flow (for large customers) and deep understanding of use-cases
- Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit
- Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping)
- Evaluate how customers manage their Freshworks product suite investment identify efficiency and effectiveness gains (process tools)
- Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline)
- Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer s issues/solutions are addressed
- Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Understanding of SaaS metrics and
- Own two key metrics (Increase Product-Adoption Customer Retention)
- Use customer management tool (Natero) (Training will be provided to get familiar)
- Implement and support compliance to Freshworks compliance and information security processes
Freshworks Off Campus Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here to Apply for This Job Before the Link Expired
Note: Only shortlisted candidates will receive the call letter for further rounds
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Hi Visitor,
Freshworks has an opening as ” Freshworks Off Campus Drive “ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ” Freshworks Off Campus Drive “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with Freshworks for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.
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If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Freshworks Off Campus Drive “. The page above contains the current opening in ” Freshworks “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Freshworks Off Campus Drive “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Freshworks Off Campus Drive “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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