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Guidewire Off Campus Drive | Freshers

Guidewire Off Campus Drive:-

Guidewire is hiring candidates for the role of Junior Technical Support Engineer – Fresher for the Chennai, India location. The complete details about Guidewire Off Campus Drive are as follows.

Company Name:- Guidewire

Job Position:- Junior Technical Support Engineer – Fresher

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Job Schedule:- Full time

Job Category:- Product Development Operations

Required skills and Experience:-

  1. High School graduate
  2. Some experience using SQL
  3. Good communication and customer-facing skills
  4. Read, write, and speak fluent English.
  5. We provide 24×7 support.  The shifts would be:
  6. Weekdays and On-call support coverage on weekends about once every 6 weeks per Specialist
  7. 6 a.m. 3 p.m. Indian Standard Time
  8. 9 a.m. 6 p.m. Indian Standard Time
  9. 10 p.m. 7 a.m. Indian Standard Time

Job Description:-

  1. Guidewire is seeking a Junior Technical Support Engineer-Fresher on the First Responders team to handle operational tasks for their customers.  
  2. The successful candidate will be part of the Product Development Operations (PDO) organization that delivers 24×7 service to customers who are using our software both on-premise and in the Guidewire Cloud. 

Responsibilities:-

  1. Perform runbook tasks at designated scheduled times for a specific Guidewire customer
  2. Execute SQL queries and generate reports as required
  3. Align with Guidewire s support processes
  4. Document activity in support cases using Guidewire s ticketing system
  5. Ensure availability as per the shift roster

Guidewire Off Campus Drive Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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