Essay on The Republic Day | Republic Day Essay in English
[ Festival Ganesh Chaturthi Essay in English for Students and Children ] [ Essay on my favourite freedom fighter ] ⚔️ [ दुर्गा पूजा पर निबंध (Durga Puja Hindi Essay) ]
[Essay On 75th Independence Day Of India] [Azadi Ka Amrit Mahotsav Essay in English]

HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now

Loading

Skills: SERVICE DESK

No. of positions: 10

Job description:

Responsibilities Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal & external staff via telephone, email or chat.

Able to recognize situational trends and call team and management attention to them 1st line support troubleshooting of IT-related problems for software/hardware, such as BlackBerrys, IPAD, Laptops, PCs and Printers Troubleshoot basic network and VPN issues Escalate unresolved calls to next level Log all calls in the Service Desk Call Logging system

Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner

To maintain a high degree of customer service for all support queries and adhere to all service management principles Basic knowledge and troubleshooting skills for MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint)

Provide supporting stats for the weekly Service Desk report on call trends Generating support documentation to assist staff with requests for information & provide input for staff training as required Basic Active Directory knowledge.

Creating user accounts, reset passwords, create groups, creating Distribution Lists, etc. Blackberry and Smart Phone account management and provision Flexibility to work in a 24×7 work environment.

Qualifications:

Graduation/Btech with 1 year of minimum IT Service Desk and/or Call Centre experience requiredo 12 months for L1o 24 months for L2 An ITIL qualification is preferable but not essential MCP/N+/A+ certification would be desirable

Skills Required

Excellent communication skills and telephone etiquettes Excellent organizational skills

Incident Management experience Managing incidents including business expectations and communication Strong knowledge of operating systems with emphasis on Windows 7, Windows XP, Mac OS, Microsoft outlook, Internet issue, Slow performance.

Self-motivated achiever who gains satisfaction from providing excellent customer service No shift constraints or relocation constraints

Contributes to special assignments to increase the maturity of the CoE, e.g. budgeting tool design

To analyze and prepare the data cuts as per review requirements

To contribute research and data gathering as and when, e.g. opening an operations in new geos

To put together data and slides from different sources for the whole function review with senior management

To understand the requirements of the customer from the process and application (HCL employees, managers, HR).

To update information and run validation to keep it current, e.g. PMS

Apply Before the link Expires.

Apply Link- Click Here to Apply

If you like this latest job then share it with your friends and family members to appreciate our work and help others.

Jobs By Batch

2020 Batch2019 Batch2018 Batch2024 Batch Internships
2021 Batch2021 Batch Internships2020 Batch Internships2024 Batch
2022 Batch2023 Batch2023 Batch Internships2022 Batch Internships

!!! Check Job Openings at Your Favourite Location !!!

Across IndiaNoidaGurgaonChennai
Delhi/NCR BangaloreVIZAG Pune
Mumbai Lucknow Kolkata Jaipur 
IndoreGuwahatiCoimbatoreChandigarh 

Top Companies have Openings, APPLY NOW !!!

GoogleInfosysIBM
LT InfotechMphasisAdobe
AmazonNokiaPhilips
CSS CorpAccentureZoho
DellWiproOracle
EclerxRepco HomeTata Motors
MindtreeTCSHCL
NTT DataMicrosoftGeneral Electric
RelianceHoneywellLT Construction
CognizantMastercardTech Mahindra
IntelGenpactESKO
BajajDXCVirtusa

Hi Visitor,

HCL Technologies has an opening as ” HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now “ for jobseekers like you. You can find more detail about this opening on this page like job location, salary experience, and more important qualificationis, roles and responsibilities for this opening ” HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with HCL Technologies for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.

If you like this latest job then share it with your friends and family members to appreciate our work and help others.


If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now “. The page above contains the current opening in ” HCL Technologies “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding to applying link ahead as soon as possible as before the given link get expired for this job ” HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now “. For more detail please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role Apply Now “. company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.


Further, do you want these jobs/internships/scholarship openings of a renowned companies like “Wipro, TCS, Infosys HCL Technologies etc” to knock on your doors for you to beat the competition and apply first? You can join our Telegram and WhatsApp group now to never missing on any updates and apply at the right time. You can find the invitation link above the page. It will help you in reaching out first to the companies and grabbing the opportunity against all your competition.


Stay tuned for the next opportunity coming your way.

Share to Your Friends: