HGS India Off Campus Hiring:-
HGS India is hiring candidates for the role of Technical Support Executive for the Bangalore, India location. The complete details about HGS India Off Campus Hiring are as follows.
Company Name:- HGS India Job Position:- Technical Support ExecutiveJob Location:- Bangalore, India
Salary Package:- As per Company Standards
Job Code:- HGS/127
Education Experience:-- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
Desired Skills and Abilities:-
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
Roles and Responsibilities:-
Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Other Criteria:-
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
- Transport facility provided
HGS India Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here to Apply for This Job Before the Link Expired
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