IBM has announced a job notification for the post of Associate Network Support. A student from various disciplines can apply for IBM Recruitment 2022. Interested and eligible candidates can read more details below 

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IBM Recruitment 2022:

Company Name IBM
Post Name Associate Network Support
Salary 3.5 LPA*
Experience 0-1 yr
Job Location Work From Home
Batch 2022/21/20/19/18/17

Job Description:

IBM is hiring candidates for the post of Associate Network Support Specialist.

Job Responsibilities:

Initial point of contact for resolving customer raised network related voice, email, and web service requests specific to Cisco equipment

Provide answers for general usage and operation questions

Provide problem determination / problem source identification for known and published problems

Working within a fast paced environment while achieving high levels of accuracy with the information provided by the customer

Demonstrate excellent English skills in both oral and written communications

Follow Support Center processes for effective management of assigned support incidents

Basic understanding of networking TCP/IP, routing, switching, firewalls

Understanding of network security principles

Working experience with any enterprise class Cisco equipment is a plus

Experience with Microsoft Operating systems at advanced user level

Experience with Microsoft Office ( Word, Outlook) at advanced user level

Excellent command of spoken and written English (B2-C2 level)

Formal Cisco certification is a plus

Eligibility Criteria:

Bachelor’s Degree (or equivalent) in Engineering or similar technical field from any stream can apply

Preferred skill:

Excellent communication skills

Excellent organizational skills

Good analytical and problem-solving skills

Ability to work within a team

Ability to produce good documentation

Focused Results orientated

 

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