IBM Recruitment 2022 Associate Network Support

IBM has announced a job notification for the post of Associate Network Support. A student from various disciplines can apply for IBM Recruitment 2022. Interested and eligible candidates can read more details below 

About IBM:

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

IBM Recruitment 2022:

Company Name	IBM
Post Name	Associate Network Support
Salary	3.5 LPA*
Experience	0-1 yr
Job Location	Work From Home
Batch	2022/21/20/19/18/17

Job Description:

IBM is hiring candidates for the post of Associate Network Support Specialist.

Job Responsibilities:

→Initial point of contact for resolving customer raised network related voice, email, and web service requests specific to Cisco equipment

→Provide answers for general usage and operation questions

→Provide problem determination / problem source identification for known and published problems

→Working within a fast paced environment while achieving high levels of accuracy with the information provided by the customer

→Demonstrate excellent English skills in both oral and written communications

→Follow Support Center processes for effective management of assigned support incidents

→Basic understanding of networking TCP/IP, routing, switching, firewalls

→Understanding of network security principles

→Working experience with any enterprise class Cisco equipment is a plus

→Experience with Microsoft Operating systems at advanced user level

→Experience with Microsoft Office ( Word, Outlook) at advanced user level

→Excellent command of spoken and written English (B2-C2 level)

→Formal Cisco certification is a plus

Eligibility Criteria:

→Bachelor’s Degree (or equivalent) in Engineering or similar technical field from any stream can apply

Preferred skill:

→Excellent communication skills

→Excellent organizational skills

→Good analytical and problem-solving skills

→Ability to work within a team

→Ability to produce good documentation

→Focused Results orientated