Lenskart Careers : Lenskart, India’s leading online eyewear retailer, is hiring for IT Support Trainee positions. This is a great opportunity for freshers or candidates with early experience in IT support to gain valuable skills and experience in a fast-paced and growing environment.
Lenskart Opening Overview :
Role – IT technical support officer
Location : Gurugram
Experience : Freshers/Early Careers
As an IT technical support officer, you’ll install and configure computer systems, diagnose
hardware and software faults and solve technical and application problems, either over the
phone or in person. You’ll cover one or more areas of expertise, depending on the size of the
Responsibilities and duties
- Monitoring and maintaining computer systems and networks.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary
- Maintain and Resolve issues on LAN/WAN, VPN, biometric, and AV systems connections.
- Coordinate with vendors to resolve technical problems with desktop/Laptop computing equipment and software.
- Support in testing and deployment of new applications and systems.
- Address user tickets regarding hardware, software, and networking.
- Conduct remote troubleshooting.
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
Interested candidates can apply for the IT Support Trainee position on Lenskart’s careers website. Applicants will be required to submit their resume and cover letter, and may also be asked to complete a skills assessment test.
Apply Link : Click Here
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