Mphasis has announced a job notification for the post of Customer Support Officer. A student from various disciplines can apply for Mphasis Recruitment 2022. Interested and eligible candidates can read more details below.

About Mphasis:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.

Mphasis Recruitment 2022:

Company Name Mphasis 
Post Name Customer Support Officer
Salary 4 LPA*
Experience 0-2 yr
Job Location Pune
Batch 2022/21/20/19/18

Job Description:

Mphasis is hiring candidates for the post of Customer Support Officer.

Job Responsibilities:

Grad/ UG Fresher or upto 2 years of Technical support

Provide L1/L2 Support to End Users for Hardware / Products on Inbound Calls

Excellent verbal and written Communication skills.

Ability to work on multiple screens at the same time and handle order processing on Calls

Strong interpersonal and organizational skills

Prioritize and manage time effectively, while handling multiple priorities

Provide First Call Resolution and resolve customer issues in a timely and effective manner.

Should have a reliable and fast WiFi connection at home

Should be ready to connect via video during training and 1 on 1 discussions

Should have a safe and suitable work environment at home

Should be able to work as per the break/lunch timings allocated by the supervisor

Candidate should be willing to work from office

Flexible to work in 24*7 work environment

Candidate should be willing to work in rotational shifts and rotational weekly off

Eligibility Criteria:

Any Graduate from any stream.

Preferred skill:

Team player and quick learner

Good Communication- Verbal and Non Verbal skills

Multi-Tasking

Good Team Player

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