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NICE Ltd Off Campus Drive Hiring Freshers As APS Engineer For BE BTech/BCA/MCA

NICE Ltd Off Campus Drive Details:

About Company: NICE Ltd. is an Israel-based company, specializing in contact center software, telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data.

Company Name: NICE Ltd

Work Location: Pune, Maharashtra, India

Job Profile: APS Engineer

Experience Required: Freshers

Degree Required: BE/BTech/ BCA/MCA

Job Description: The NOC engineer will monitor, triage, and resolve proactive alarms, events and maintenance work during shifts around the clock, engineer will report to NOC Manager

Scope & Responsibility:

    Work will be in a weekly shifts , employee will need to do night or day shifts

    Assist NOC Manager and clients with a wide variety of issues that can occur at the time of service window

    Usage of NICE Tools, Triage, Troubleshoot problems, resolve and escalate to the next level

    Maintain excellent communication with the client and NOC team

Education:

    Any IT Graduate Degree (BE, BTech/BSc-IT, MCA, BCA, MSc-IT) or related technical degree preferred.

Requirements:

    Excellent written, oral English Skills,

    Proficient in MS Word, Excel, PowerPoint

    IT Savvy, proficient in usage of PC, Browser, Windows Tools, network information

    Passionate for Customer Service

    Able to learn and adapt a new technology independently and fast

    Ability to work under pressure

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Note:-Apply this Job quickly before the link Expires for NICE Ltd Off Campus Drive.

Apply Link- Click Here to Apply for NICE Ltd Off Campus Drive

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