Oracle Off Campus Drive : Oracle Off Campus hiring fresher for Support Analyst Role for Graduate/Post graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Oracle :
We re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world s first and only autonomous database to help organize and secure our customers data.
Job Description :
As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documentation, use Web Resources, and Lab Testing, etc. to resolve issues.
Job Title : Support Analyst
Job Type : Full Time
Location : India
Experience : Fresher – 1 Year
Role and Responsibility :
- In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Handle open service requests that are dispatched, implement fixes, (i.e. writing SQL scripts, and document the case for escalation), analyze the hardware or software problem and write case notes in the tracking system. Work is semi-routine in nature. Support may be delivered via electronic channels (web, e-mail, etc.) or phone. Position may work in a call center environment as needed. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.
How To Apply Oracle Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link :Click Here to Apply for This Job Before the Link Expired
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Oracle Off Campus Hiring Fresher For Support Analyst
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Oracle Off Campus Hiring Fresher For Support Analyst
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If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Oracle Off Campus Hiring Fresher For Support Analyst “. The page above contains the current opening in ” Oracle “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Oracle Off Campus Hiring Fresher For Support Analyst “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Oracle Off Campus Hiring Fresher For Support Analyst “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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