Tata Communications Recruitment 2022 Customer Service Executive

Tata Communications has announced a job notification for the post of Customer Service Executive. A student from various disciplines can apply for Tata Communications Recruitment 2022. Interested and eligible candidates can read more details below 

Tata Communications Recruitment 2022:

Company Name	Tata Communications
Post Name	Customer Service Executive
Salary	3.6 LPA*
Experience	0-2 yr
Job Location	Across India
Batch	2022/21/20/19/18/17

Job Description:

Tata Communications is hiring candidates for the post of Customer Service Executive.

Job Responsibilities:

→Analyze need for capacity augmentation/ optimization to address capacity crunch in networks.

→Plans, organizes and directs all operations with respect to installation support, network service and major moves.

→Identify and lead implementation for any new network updates.

→Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications

→Manage and monitor planning and delivery of orders in terms of configuration management

→Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.

→Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.

→Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.

Eligibility Criteria:

→Bachelor’s degree from any stream.

Preferred skill:

→Team player and quick learner

→Good Communication- Verbal and Non Verbal skills

→Multi-Tasking

→Good Team Player

About Tata Communications:

Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously a government- owned-telecommunications service provider and under the ownership of the Department of Telecommunications, Ministry of Communications, Government of India