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VDO.AI Off Campus Freshers Recruitment For AssociateProduct Support Position Apply Now

VDO.AI Off Campus Freshers Recruitment Details:

Company Info: VDO.AI is a global advertising technology innovator, providing brands with intelligent high impact solutions that win the war for consumer attention. Our solutions drive the right outcomes for brands by combining creativity, reach, and targeting across devices, enabling the upper- and mid-funnel brand objectives that all brands and agencies require, turning awareness into performance. We develop impactful connections by curating customised video-driven experiences that convert brand awareness into measurable response.

Company Name: Z1 Media

Work Location: Gurgaon, Haryana, India

Job Profile: Associate Product Support

Experience Required: Freshers

Degree Required: Any Graduates

We are looking for an Associate Product Support to join our growing team!

What will you do as an Associate Product Support :

Deliver post-implementation product support to VDO.AI customers

Manage customer support cases daily, which includes verifying cases, analyzing data, isolating and diagnosing the problem, resolving the issue and communicating the resolution to the client

Coordinate with Product Management and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement

Develop an online knowledge base of known issues/solutions to share with colleagues both locally and remote

Provide assistance when needed and share product knowledge with Client Services team members Nurture close relationships with clients to become a trusted advisor

What are we looking for :

An information technology-related degree or initial experience of customer service in a technology firm

Outstanding troubleshooting, analytical, and problem-solving abilities

Demonstrable passion for learning new technologies

Strong organization and process-orientation skills, while also being entrepreneurial

Able to proactively achieve goals while being an excellent team player

Must be fluent in English

Beneficial tech skills (if you don t have all of them, you can learn them at VDO.AI!): Internet technologies such as HTML, CSS, JavaScript, PHP, web servers, and other internet/networking-related protocols, SQL scripting, and relational databases APIs.

Apply Before the link Expires for VDO.AI Off Campus Freshers Recruitment.

Apply Link- Click Here to Apply for VDO.AI Off Campus Freshers Recruitment

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