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Wipro Limited Off Campus Hiring

Wipro Limited Off Campus Hiring:-

Wipro is hiring candidates for the role of System Engineer for the Greater Noida, India location. The complete details about Wipro Limited Off Campus Hiring are as follows.

Company Name:- Wipro Limited

Job Position:- System Engineer

Job Locations:- Greater Noida, India

Salary Package:- As per Company Standards

Req ID:- 2808368

Job Description Responsibilities:-

  1. Excellent communication skills,
  2. Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  3. Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  4. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  5. Answer incoming calls and respond to customer s emails intimely manner.
  6. Manage and resolve customer complaints.
  7. Identify and escalate issues to supervisors as and when needed.
  8. Provide product and service information to customers.
  9. Research required information using available resources andOffer Solution to customers.
  1. Research, identify, and resolve customer complaints usingapplicable software.
  2. Route calls and tickets to appropriate resources and Domains whocan best support he user,
  3. Document all call information according to standard operatingprocedures.
  4. Recognize, document, and alert the management team of trends incustomer calls.
  5. Create SOPs for new Issues and resolution given.
  6. Complete call logs and reports.

Wipro Limited Off Campus Hiring Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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