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Wipro Off Campus Recruitment | Experience: 0-2 years

Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of Customer Service Representative for the Gurugram, India location. The complete details about Wipro Off Campus Recruitment are as follows.

Company Name:- Wipro

Job Position:- Customer Service Representative

Job Location:- Gurugram, India

Salary Package:- As per Company Standards

Job Category:- DOP

Req Id:- 2884471

Education Skills:-

  1. Graduates in B.Com, B.A,BCA, BBA,BHM, BSc BSc IT (Except Stats, Maths Hons Eco Hons)
  2. Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

You bring knowledge expertise Required Experience:-

  1. Experience: 0- 2 yrs.
  2. Excellent communication skills
  3. Should be flexible to work in rotational shifts
  4. Proficient in computer usage and Basic knowledge on MS Office
  5. Defined career roadmap which offers growth opportunities
  6. Performance based incentive program**
  7. Investment in talent development and skills enhancement
  8. Work life balance with 5 day work week
  9. Collaborative environment with best in class professionals
  10. Focus on colleague engagement and fun@work
  11. Depends on Process/Client alignment

Roles Responsibilities:-

Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful. Your Impact as a Customer Service Representative

  1. Customer Service through calls, Chats emails
  2. Ensure timely and accurate service delivery at defined productivity levels
  3. Build client domain knowledge to be able to deliver a resolution on the first conversation
  4. Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time Customer Effort
  5. Maintain Internal Client level delivery quality on calls, chats email conversations
  6. Adhere to Customer Service Attendance Accountability policies
  7. Execute issue /query resolution and ensure proper documentation follow-up
  8. Identify, share and support operational improvements

Wipro Off Campus Recruitment Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

If you like this latest job then share it with your friends and family members to appreciate our work and help others.

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Wipro Off Campus Recruitment | Experience: 0-2 years

Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of Associate for the Mumbai, India location. The complete details about Wipro Off Campus Recruitment are as follows.

Company Name:- Wipro

Job Position:- Associate

Job Location:- Mumbai, India

Salary Package:- As per Company Standards

Job Category:- DOP

Req Id:- 2847083

Education Skills:-

  1. Bachelor s Degree (preferably Commerce/Accounting)
  2. Work experience of 0-24 months
  3. Good written verbal (English) communication skills
  4. Working knowledge of computer applications including Excel Word
  5. Typing Speed of minimum 25 WPM 90% Accuracy

Roles Responsibilities:-

The Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she works with the Subject Matter Expert (SME) and manager to identify issues opportunities for improvement. This role may be leveraged across multiple client teams.

  1. Acquire process knowledge from SME (Internal/Client) be process certified.
  2. Participate and successfully complete role-related training programs.
  3.  Responsible for appropriately managing assigned tasks
  4. Responsible for processing transactions of low complexity.
  5. Ensure consistent productivity accuracy as per team requirements.
  6. Ensure timely and accurate service delivery as per client SLAs and adherence to client contractual commitments
  7. Provide prompt responses to queries from Internal or External stakeholders
  8. Follow Data Privacy and Code of Conduct standards
  9. Ensure compliance to Time Recording guidelines
  10. Adherence to floor policies, team schedule, and leave plans.

Wipro Off Campus Recruitment Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

If you like this latest job then share it with your friends and family members to appreciate our work and help others.

Jobs By Batch

2020 Batch2019 Batch2018 Batch2024 Batch Internships
2021 Batch2021 Batch Internships2020 Batch Internships2024 Batch
2022 Batch2023 Batch2023 Batch Internships2022 Batch Internships

!!! Check Job Openings at Your Favourite Location !!!

Across IndiaNoidaGurgaonChennai
Delhi/NCR BangaloreVIZAG Pune
Mumbai Lucknow Kolkata Jaipur 
IndoreGuwahatiCoimbatoreChandigarh 

Top Companies have Openings, APPLY NOW !!!

GoogleInfosysIBM
LT InfotechMphasisAdobe
AmazonNokiaPhilips
CSS CorpAccentureZoho
DellWiproOracle
EclerxRepco HomeTata Motors
MindtreeTCSHCL
NTT DataMicrosoftGeneral Electric
RelianceHoneywellLT Construction
CognizantMastercardTech Mahindra
IntelGenpactESKO
BajajDXCVirtusa
Share to Your Friends:
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