Complaining about the bus service You are Peter of D-95, Vivek Vihar, Delhi Write a letter to The General Manager of the Delhi Transport Undertaking about the local bus service. — irregular — infrequent — overcrowded — unroadworthy

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D-95

Vivek Vihar

Delhi


4th May 2021


To General Manager

Delhi Transport

Delhi


Subject – Complaint about the bus service

Dear Sir,

This letter is regarding the complaint about the bus service provided to the passengers.

The bus runs from Haryana Highway to different locations in New Delhi. These buses are irregular and run at their own time even when the time has been specified for each bus. This informal behaviour cost the time of frequent office workers. The buses are usually overcrowded which causes a problem for people to sit and even for hygienic reasons. There is a rule for each bus with a specific number of maximum passengers it could fit which is also not followed. The route is also unroadworthy which makes the whole service poor for the passenger even when the tagline says ‘comfortable ride to your place.

Kindly look into the problem and ensure that the service is provided on time to the passengers and that the buses are clean.

Thanking You

Yours Sincerely

Peter

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