To publishers complaining about a damaged parcel Write an email to the Ramanathan Publishers, 23 Mount Road, Chennai, complaining about the parcel of books which you have received in a damaged state. You are Anshul Reddy living at 26, Anand Nilayam, Hyderabad.
Subject: Complaint about receiving a damaged parcel.
I, Anshul Reddy residing at 26, Anand Nilayam, Hyderabad would like to inform you that I had ordered the XYZ series books from the Ramanathan Publishers, 23 Mount Road Chennai branch on the 6th December. I was extremely downhearted on seeing that due to poor packaging the outside covering had torn from 1 corner and the books were damp.
Request you to please exchange the books with a fresh lot or refund the full payment made in advance. I’m attaching the bill copy for order no. and payment details.
I suggest you improve your packaging quality to avoid further losses.