Atlas Copco Off Campus Hiring | Freshers

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Atlas Copco Off Campus Hiring:-

Atlas Copco is hiring candidates for the role of Trainee Service Engineer (Female candidates only) for the Gurgaon / Pune / Chennai locations. The complete details about Atlas Copco Off Campus Hiring are as follows.

Company Name:- Atlas Copco (India) Ltd.

Job Position:- Trainee Service Engineer (Female candidates only)

Job Locations:- Gurgaon / Pune / Chennai

Salary Package:- As per Company Standards

Functional area:- Service

Date of posting:- July 5th, 2022

Required Qualifications:- Graduate or Diploma holders in Electronics, mechatronics, or instrumentation

Experience:- Only Freshers

Job Description:-

The aim of the Service Engineer is to provide services and technical support to the assigned customers, to Develop and maintain regular contact with customers for long time agreement at all levels and to implement the service plan to increase the customer satisfaction.

In this role, your responsibilities are:

  1. Look into the day-to-day functions of service related jobs and resolve day-to-day issues of the specified customer
  2. Execute the service plan effectively by maintaining a close co-ordination with the Service Team leader
  3. Provide service to customers, discuss with them, make root cause analysis and give presentations to customer to improve life cycle of the product
  4. Handle Customer Complaints (Warranty/ Goodwill/ Others) and ensure proper logging into QCM data base
  5. Escalate product related issue to RD through different reporting portals
  6. Keep the tools data up to date for assigned customers on Operations portal i.e. SPIRIT
  7. Ensure and meet the target response time
  1. Provide training to customers for better up time of the product
  2. Co-ordinate with service sales team for proper execution of service plan
  3. Guide/Assist service technicians to perform duties effectively
  4. Mange the key accounts directly and ensure customer satisfaction
  5. Arrange for customer presentations to improve product life cycle
  6. Co-ordinate with the Project team for installation of machines allocated to service
  7. Analyze the problems and guide the team accordingly
  8. Ensure “Safety Health and Environment” compliance at on site workshop
  9. Find out the red-flags and analyze the root cause for failures
  10. Provide support to the aftermarket sales team in lead generations for AMCs and Spare parts
  11. Handle and administer different techniques of service processes with regard to IMS
  12. On site knowledge of Handheld, Fixture spindle, pneumatic, software product, QAT tools and accessories

Atlas Copco Off Campus Hiring Application Process:-

Apply In Below Link

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