Barclays Off Campus Drive:-

Barclays is hiring candidates for the role of Fraud Analyst for the Delhi/ Noida locations. The complete details about Barclays Off Campus Drive are as follows.

Company Name:- Barclays

Job Position:- Fraud Analyst

Job Locations:- Delhi/ Noida

Salary Package:- As per Company Standards

Contract:- Permanent

Reference Code:- 90356607

Job Posted Date:- 29th December 2022

Educational Qualifications Required:- 

1. Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher s applicable however preferably Graduate Fresher). Relevant years of experience would be preferred.
2. Experience of working in a customer facing service environment 
3. Effective communication skills
4. Good typing skills (25-30 word per minute) 
5. Skills that will help you in the role:
   1. Achieving high standards and delivering results with accuracy and attention to detail
   2. Flexibility in hours of work and ability to work in changing shifts patterns

Job Description Key Responsibilities:-

1. Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score)
2. Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed/accuracy
3. Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules 
4. May have the authority to release and verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary

1. Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service and ensuring that all unresolved cases / queries are allocated to the respective areas
2. Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
3. Adhere to organizational wide information security policies and procedures. Assist Team Manager / Process Expert in administration of the section, including organising workflow, queue management and query resolution
4. Adhere to quality control discipline, procedures and checks at all times 
5. Day to day query resolution, with upward escalation of more complex queries to the management team
6. Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc. in time and with complete information, in which effort is made to prevent or limit possible damage/fraud.
7. Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
8. Thorough solution of queries identify improvements to processes
9. Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions
10. Knowledge of risk awareness, audit disciplines and controls

Barclays Off Campus Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here to Apply for This Job Before the Link Expired

Note: Only shortlisted candidates will receive the call letter for further rounds

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Hi Visitor,

Barclays has an opening as ” Barclays Off Campus Drive | Graduate Fresher “ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ” Barclays Off Campus Drive | Graduate Fresher “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with Barclays for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.

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If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Barclays Off Campus Drive | Graduate Fresher “. The page above contains the current opening in ” Barclays “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Barclays Off Campus Drive | Graduate Fresher “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Barclays Off Campus Drive | Graduate Fresher “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.

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