CDK GLOBAL Off Campus Drive Hiring Freshers For Associate Engineer Role Apply Now

CDK GLOBAL Off Campus Drive Details:

ABOUT CDK GLOBAL

CDK Global is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles.

Project: Front End Operations

Job Title:  Assoc Implementation Support Rep

Job Type: Permanent

Location: Hyderabad

Work Mode: Work from Office

Employment Type: Permanent

Salary:  Upto 4.00 LPA

Shift: 24 x 5 (Rotational shift)

JOB SUMMARY for CDK GLOBAL Off Campus Drive

When customers subscribe to CDK Products and Services, it is just the beginning of a long-fulfilling mutually beneficial relationship. The objective is not just enough to simply meet our contractual obligations, but in fact, to make a Remarkable Customer Experience.

Deliver Installed projects/products to North American Automotive Dealers to complete their Financial/Sales/Insurance services.

Should have an inclination towards timely completion of Projects/Deliverables within agreed SLA, writing simple Excel formulae/macro, Logical understanding and analytical skills.

JOB DESCRIPTION for CDK GLOBAL Off Campus Drive

ELIGIBILITY CRITERIA for CDK GLOBAL Off Campus Drive

Qualification: B.Sc/B.Com/BCA Computers or equivalent education & Freshers with good communications skills

  Graduation year of passing: 2021 & 2022

Experience: 0-1 year of experience in Finance-Insurance Automotive Operations

ESSENTIAL RESPONSIBILTIES 

   The individuals primary responsibility is to deliver Install/Support tasks to North American partners, using relevant tools and applications
   Ensure the product Installs are done effectively keeping Quality parameters intact all time without escalations and rework
   Finance and Insurance Data mapping on Dealer Management System
   An innovative mindset to be able to get efficient with improvement ideas throughout the career
   Exceptional Quality standards to be maintained for all deliverables
   Resolve issues and handle day-to-day escalations
   Work with the Peers, SME and Team Leaders/ Project Leaders to meet Call Back Expectations
   Need to go beyond the expectations to meet team deliverables
   Thorough understanding of CDK products, processes, customer needs and escalation protocol
   Work closely with US teams in a collaborative environment
   Identify opportunities to automate manual configurations and tasks by leveraging emerging technologies
   Position requires extensive hands-on technical inclination coupled with ingenuity, product knowledge, industry knowledge, and communication skills
   Attends training courses as required and stays abreast of evolving internal processes and industry developments
   Works in a team environment and assists team members on various issues
   Provides other Ad Hoc support and duties as assigned
   Works in an environment with competing priorities

SKILLS REQUIRED:

   Must demonstrate fluency & very good command of the English language (verbal & written)
   Must possess a passion for Technology, with the ability to be self-directed, highly motivated, and able to set priorities with minimal supervision
   Experience working as part of onshore/offshore Teams is highly desirable
   Must be willing to have daily contact with US-based Team members as required
   Ability to use multiple software applications
   Time management, multi-tasking and prioritization skills
   Performance Track record should be good in the last tenure

Preferred (Not limited to) will be an added advantage:

   DMS (UNIX/LINUX) Experience preferred
   Knowledge & Understanding of internal Finance processes at Car Dealerships
   Automotive industry exposure

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