Concentrix Off Campus Drive 2023 Hiring Freshers As Operations Associate and Open For All Graduates to Apply

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Concentrix Off Campus Drive 2023 Hiring Details:

About Company:

Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.

Company Name: Concentrix

Job Profile:- Representative, Operations

Work Location:- Bhubaneswar, Odisha, India

Salary Package: Not Disclosed

Job Id: R1367195

Job Description

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client s product or services.
Experience Fresher or any experience

Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/or services
Track, document and retrieve information in call tracking database
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client s terms of service

Candidate Profile

Graduate / Undergraduate in any discipline (may vary basis the job requirement)
Courteous with strong customer service orientation
Strong computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with strong attention to detail
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
Tolerance for repetitive work in a fast-paced, high production work environment
Ability to work as a team member, as well as independently
Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
Ability to rotate shifts, as needed
Based on location and/or program, additional experience/skills may be required
Confirm customer understanding of the solution and provide additional customer education as needed
Demonstrate strong probing and problem-solving skills
Should be able to handle complex queries from customers and resolve the same independently

Apply Before the link Expires for Concentrix Off Campus Drive 2023 Hiring.

Apply Link- Click Here to Apply for Concentrix Off Campus Drive 2023 Hiring

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Hi Visitor,

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If you like this latest job then share it with your friends and family members to appreciate our work and help others.


If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Concentrix Off Campus Drive 2023 Hiring Freshers As Operations Associate and Open For All Graduates to Apply “. The page above contains the current opening in ” Concentrix “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Concentrix Off Campus Drive 2023 Hiring Freshers As Operations Associate and Open For All Graduates to Apply “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Concentrix Off Campus Drive 2023 Hiring Freshers As Operations Associate and Open For All Graduates to Apply “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.


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