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HP Off Campus Recruitment | Experience: 0-4 years

HP Off Campus Recruitment:-

HP is hiring candidates for the role of Technical Support Representative Voice for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.

Company Name:- HP

Job Position:- Technical Support Representative Voice

Job Location:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Job Category:- Services

Job ID:- 3104023

Job Posted Date:- August 16th, 2022

Educational Qualification:- Must be a graduate, fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process

Individuals who do well in this role at HP, usually possess:-

  1. Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware Software issues
  2. Must have good typing skills
  3. High level demonstration of Interpersonal communication skills, with multiple internal and external stakeholders
  4. Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
  5. Must be open to working in rotational shifts
  6. Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  7. Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  8. Basic computer hardware knowledge

What a Technical Support Voice Process individual does at HP:

  1. Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  2. Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  3. Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  4. Must possess the zeal to demonstrate Customer First culture in every interaction

HP Off Campus RecruitmentApplication Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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