HP Off Campus Recruitment:-
HP is hiring candidates for the role of Technical Support Representative Voice for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.
Company Name:- HP Job Position:- Technical Support Representative VoiceJob Location:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Job Category:- Services
Job ID:- 3104023
Job Posted Date:- August 16th, 2022Educational Qualification:- Must be a graduate, fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
Individuals who do well in this role at HP, usually possess:-
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware Software issues
- Must have good typing skills
- High level demonstration of Interpersonal communication skills, with multiple internal and external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
What a Technical Support Voice Process individual does at HP:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
HP Off Campus RecruitmentApplication Process:-
Apply In Below Link
Apply Link :- Click Here to Apply for This Job Before the Link Expired
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