Microland, a leading IT services company, is conducting an off campus drive in 2023 to hire Graduate Trainees and Diploma Trainees. The drive is open to students who have completed their graduation or diploma in any discipline.
- Graduate Trainee/Diploma Trainee:
- 60% or above aggregate in 10th, 12th, and graduation
- No active backlogs
- B.Sc./ B.Com/ BBA/ BCA/ BA or Diploma (10+2+3)
Location : Bangalore/Mumbai/NCR/Pune
End to end trouble shooting End user services network issue
Provide support on Outlook related issues and Windows OS related issues
Coordinating with Vendors to troubleshoot on assets which are in Warranty
Preparing SLA/Performance reports and meeting with Customers to manage regular operation
Should be ready to work in 24×7 environment.
Address user tickets regarding hardware, software and networking
Prepare, implement and verify the configuration and integration of a Node/system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interfacing with other Technical Teams
Installing and upgrading operating systems and computer software.
Coordinating with field team if onsite support required on faults
Hand over and activity sheet preparation
Ability to identify problems and act accordingly as per defined CM process
Ensuring Post check of activities done during MW period.
Experience in trouble shooting of configuration related issues.
Preparation of script and Impact analysis for changes that needs to be done in network.
Conduct remote troubleshooting
Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.
Interview Selection Process:
This will be completely an online assessment process. Assessment stages would include:
Round 1 – Aptitude Assessment Estimated Duration 30 mins
Round 2 Core Language Assessment (British Council) – Estimated Duration 40 mins
Round 3 Speaking Language Assessment (British Council) – Estimated Duration 40 mins
Round 4 Tech Interview
Round 5 – HR Interview
The benefits of the Microland Off Campus Drive 2023 include:
- Competitive salary
- Performance-based bonus
- Medical insurance
- Life insurance
- Relocation allowance
- Training and development opportunities
How to Apply
Interested candidates can apply for the Microland Off Campus Drive 2023 through the company’s website. The application deadline is August 31, 2023.
Apply Link : Click Here
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