OracleIndia Careers Opening:-
Job Title: Cloud Support Engineer
Job Location: Pan India
Salary: Best in Industry
Experience: Freshers /0-2 Years
Eligibility Criteria: BE/B.Tech/BSC/MCA/M.Tech or Any Graduate
Job Description:
If you are a motivated individual with a strong technical background, excellent communication skills, and a passion for customer satisfaction, we invite you to apply for the position of Cloud Support Engineer. Join our team and be a key player in providing exceptional support to our cloud service users.
Responsibilities
Responsibilities:
- Technical Support Troubleshooting: Provide timely and accurate technical assistance to customers using our cloud services. Investigate and diagnose technical issues, collaborating with cross-functional teams to identify solutions.
- Customer Engagement Relationship Building: Foster positive customer relationships by delivering exceptional support and understanding their needs.
- Knowledge Management Documentation: Contribute to maintaining an up-to-date knowledge base, documenting solutions and best practices.
- Continuous Learning Analytical Skills: Stay updated with cloud technologies, analyze support trends, and implement proactive measures to enhance service quality.
- Feedback and Improvement: Provide feedback to enhance customer experience and collaborate with teams to improve services.
- Proactive Support: Anticipate potential issues and provide proactive support to prevent disruptions.
- Enable Support: Empower teams with best practices, training, and resources for effective customer assistance.
- Escalation Handling Metrics Reporting: Handle escalations, maintain accurate records, and provide insights for continuous improvement.
Qualifications:
We are seeking someone with 0-2 years of experience possessing the following qualifications:
- Technical Background: Bachelor’s degree in computer science, information technology, or related field preferred. Relevant experience with any bachelor s degree is also considered.
- Communication Skills: Exceptional written and verbal communication skills. Ability to convey technical information clearly and concisely to both technical and non-technical customers.
- Learning and Certification: Cloud Associate/Professional Certification(s) from any cloud provider highly recommended.
How To Apply:
The interested and eligible candidates can apply to the Oracle through online mode.
Oracle Apply Link: Click Here To Apply This Opening Before This Link Get Expires
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Hi Visitor,
Oracle
has an opening as ”
Oracle Recruitment 2024 : Hiring Cloud Support Engineer
“ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ”
Oracle Recruitment 2024 : Hiring Cloud Support Engineer
“. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with
Oracle
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If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Oracle Recruitment 2024 : Hiring Cloud Support Engineer “. The page above contains the current opening in ” Oracle “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Oracle Recruitment 2024 : Hiring Cloud Support Engineer “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Oracle Recruitment 2024 : Hiring Cloud Support Engineer “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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