SAP Off Campus Recruitment:-

SAP is hiring candidates for the role of Support Engineer – Customer Success Service Academy for the Bangalore, Karnataka,India locations. The complete details about SAP Off Campus Recruitment are as follows.

Company Name:- SAP

Job Position:- Support Engineer – Customer Success Service Academy

Job Locations:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Requisition ID:- 381564

Employment Type:- Regular Full Time

Work Area:- Consulting and Professional Services

Posted Date:- January 18th, 2024

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES:- 

1. Bachelor s degree, or equivalent tertiary study
2. 0-3 years’ work experience with customer facing roles.
3. Team player with ability to work independently and take ownership of assigned tasks.
4. Good listener with excellent communication skills, empathetic, collaborative
5. Resourceful self-starters with strong interpersonal skills who are eager learners.
6. Interested in technology, innovation, and how digital platforms can solve business challenges.
7. Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.

Potential Skills a successful candidate can achieve being full-time Technical Quality Manager:

1. Strong customer engagement skills and developing into a Trusted Advisor within a large, enterprise client.
2. Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope management, risk and issues management, escalation management.
3. Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
4. Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing PL on contract level.
5. Working as a core member of a virtual account team and orchestrating cross-account internal governance.
6. Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
7. Engagement governance, executive reporting presentations
8. Gain experience in design, implementation, and change management projects.
9. Facilitation, negotiation, and de-escalation skills

ROLES RESPONSIBILITIES:-

1. Learn and understand the Services business as well as specific cloud SAP products.
2. Conduct job rotations relevant to the intended role with various teams within the business.
3. Case studies, classroom, and self-paced learnings with a mix of technical and soft skill topics
4. On the job training with the support of buddies and coaches
5. Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes.
6. Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job rotations.
7. Build and maintain relationships with internal and external stakeholders.
8. Meeting performance requirements at conclusion of each rotation
9. Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
10. Adapt to knowledge on new technologies in a consistently dynamic and changing environment.

SAP Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here to Apply for This Job Before the Link Expired

Note: Only shortlisted candidates will receive the call letter for further rounds

SAP Off Campus Recruitment:-

SAP is hiring candidates for the role of Support Engineer for the Bangalore, India locations. The complete details about SAP Off Campus Recruitment are as follows.

Company Name:- SAP

Job Position:- Support Engineer

Job Locations:- Bangalore, India

Salary Package:- As per Company Standards

Requisition ID:- 381563

Employment Type:- Regular Full Time

Work Area:- Consulting and Professional Services

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES:- 

1. Bachelor s degree, or equivalent tertiary study 
2. 0-3 years’ work experience with customer facing roles
3. Team player with ability to work independently and take ownership of assigned tasks
4. Good listener with excellent communication skills, empathetic, collaborative 
5. Resourceful self-starters with strong interpersonal skills who are eager learners
6. Interested in technology, innovation, and how digital platforms can solve business challenges
7. Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS:- 

1. Learn and understand the Services business as well as specific cloud SAP products 
2. Conduct job rotations relevant to the intended role with various teams within the business 
3. Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics 
4. On the job training with the support of buddies and coaches 
5. Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
6. Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job rotations 
7. Build and maintain relationships with internal and external stakeholders 
8. Meeting performance requirements at conclusion of each rotation
9. Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
10. Adapt to knowledge on new technologies in a consistently dynamic and changing environment

JOB ROLES RESPONSIBILITIES:-

1. Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan. 
2. Determine required resources for the project.
3. Assess, document and communicate risk for the engagement.
4. Position SAP delivery methodology Activate, Agile, Best Business Practices and Model Company correctly with the customer and project team.
5. Analyze risk, establish contingency plans ad identify trigger events and responsibilities for initiating mitigating action.
6. Communicate and/or escalate project issues early to account management and delivery management.
7. Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.

SAP Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here to Apply for This Job Before the Link Expired

Note: Only shortlisted candidates will receive the call letter for further rounds