Samsung Electronics Off Campus Drive:-
Samsung Electronics is hiring candidates for the role of IT Helpdesk Engineer for the Bangalore, India location. The complete details about Samsung Electronics Off Campus Drive are as follows.
Company Name:- Samsung Electronics
Job Position:- IT Helpdesk Engineer
Job Location:- Bangalore, India
Salary Package:- As per Company Standards
Job Id:- R86062
Job Posted Date:- 03rd February 2024
Required Qualifications Skills:-
- Degree in IT, Computer Science or relevant field
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
Job Description Responsibilities:-
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
- Other Responsibilities:
- responding to technical support calls from end users of computers and software applications
- setting up and installing new computers, networks and software
- setting up user accounts and profiles on the network
- installing updates, known as patches, to software applications
- installing and configuring operating systems, anti-virus software and other applications
- diagnosing and fixing network problems and hardware or software faults
- maintaining inventories of hardware and software
- managing backups of servers, in case of data loss
- keeping a record of issues and faults along with solutions, for future reference.
Samsung Electronics Off Campus Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here to Apply for This Job Before the Link Expired
Note: Only shortlisted candidates will receive the call letter for further rounds
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Hi Visitor,
Samsung Electronics
has an opening as ”
Samsung Electronics Off Campus Drive | IT Helpdesk Engineer – Fresher
“ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ”
Samsung Electronics Off Campus Drive | IT Helpdesk Engineer – Fresher
“. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with
Samsung Electronics
for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself. If you like this latest job then share it with your friends and family members to appreciate our work and help others.
If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Samsung Electronics Off Campus Drive | IT Helpdesk Engineer – Fresher “. The page above contains the current opening in ” Samsung Electronics “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Samsung Electronics Off Campus Drive | IT Helpdesk Engineer – Fresher “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Samsung Electronics Off Campus Drive | IT Helpdesk Engineer – Fresher “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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