Tata Communications Recruitment – Tata Communications, a leading global digital infrastructure provider, is seeking passionate and skilled individuals to join its dynamic team as Junior Customer Service Executives.
This is an exceptional opportunity for recent graduates with a Bachelor of Science (B.Sc.) or Bachelor of Engineering/Technology (B.E./B.Tech) degree and up to three years of relevant experience to embark on a rewarding career in the ever-evolving telecommunications industry.
Tata Communications Hiring Overview:-
Job Title : Jr Custom Service Executive – Program Management
Eligibility : BE/B.Tech, BSC
Experience Required : Freshers /0-3 Years
Work Location: Chennai
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Job Description:
Knowledge and Experience
- Project Planning Management– Able to establish clearly defined objectives deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint), to deliver results that meet/exceed customer expectations.
- Communication – Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management. Follow PMI PMP 9 knowledge areas and execute within project plan: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement Management.
- Customer Relations – Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state.
- Technical Knowledge – Has high level knowledge of networking technology to include hardware, software, network management tools, and protocols across LAN, WAN, IP Telephony / Voice, Firewall and Network Management platforms to enable effective communications, problem identification, and manage resolution of issues.
Mandatory Skills
- Fluent English – Excellent written and spoken.
- Industry Tools: MS-SharePoint, Microsoft Office Suite MS Office (Excel, Word, Project, Project Professional, Access, Visio)
- Multi-tasking
- Working independently with minimal supervision in a non-structured environment.
- Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal.
- Project management principles and able to learn and apply new knowledge and project management expertise to the needs of the business.
- Skill and proficiency in many project management and data network engineering functions and the ability to integrate across disciplines
- Knowledge of communication technologies and networking technologies
- Flexible, analytical, stress resistant and a team player
- Able to work in an autonomous fashion.
- Demonstrated exceptional performance (demonstrated results above expectations).
- Work in 24×7 / Various time zones as per customer requirement
- Working with telecommunications carriers.
Certifications
- Bachelors of Science/BE/BTech with relevant exp will also be considered.
- Information Technology Infrastructure Library (ITIL) certification/ITIL Foundation is required.
How to Apply?
Eligible and interested candidates may apply through online mode on following application link
Apply Link-Click here
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Tata has an opening as ” Tata Communications Hiring BSC BE/B.Tech Graduates 03 Years “ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ” Tata Communications Hiring BSC BE/B.Tech Graduates 03 Years “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with Tata for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.
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If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Tata Communications Hiring BSC BE/B.Tech Graduates 03 Years “. The page above contains the current opening in ” Tata “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Tata Communications Hiring BSC BE/B.Tech Graduates 03 Years “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Tata Communications Hiring BSC BE/B.Tech Graduates 03 Years “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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