Telstra is on the hunt for brilliant Technical Support Engineers with 0-3 years of experience to join our dynamic team.
About Telstra Jobs Openings 2024
Job Title – Technical Support Engineers
Job Description :
You will be working across all aspects of the customer support experience, through direct communications, escalation and engagement with up/down stream teams and Vendors. You will be given a high degree of autonomy and have the opportunity to work on initiatives to improve processes and the performance and integration of systems, making a positive impact on customer experience.
Key Responsibilities
- This role is responsible for continuously improving service reliability and rapidly restoring customer incidents.
- Working across all aspects of the customer support experience.
- Detect and prevent incidents before they occur.
- Aid the development and implementation of new technologies to ensure Telstra leads the ICT industry. (For example: Networking)
- Identify and implement opportunities to improve process, efficiencies, and customer experience.
- Provide input into learning and development for our entire ecosystem.
- Cross Skill into different technology hubs
- 24×7 Shift Environment / On-Call support / Australia Business hours
Qualification B.E / B. Tech or equivalent
Location- Bangalore/Pune
Essential
- 0 to 3 years working in IT industry.
- CCNA or equivalent.
- Knowledge on firewalls.
- Strong understanding on Routing Switching.
- Incident Management Experience.
- Previous Customer Service experience.
- Written and Verbal communication skills and good English comprehension.
How To Apply :
The interested and eligible graduate register for the same on the following application link.
Apply Link : Click Here to Apply for This Job Before the Link Expired
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Hi Visitor,
Telstra
has an opening as ”
Telstra Hiring Technical Support Engineers: 03 Years
“ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ”
Telstra Hiring Technical Support Engineers: 03 Years
“. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with
Telstra
for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself. If you like this latest job then share it with your friends and family members to appreciate our work and help others.
If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Telstra Hiring Technical Support Engineers: 03 Years “. The page above contains the current opening in ” Telstra “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Telstra Hiring Technical Support Engineers: 03 Years “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Telstra Hiring Technical Support Engineers: 03 Years “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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