Unisys Off Campus Recruitment:-
Unisys is hiring candidates for the role of Service Desk Associate Fresher (International Voice Support) for the Bengaluru, India location. The complete details about Unisys Off Campus Recruitment are as follows.
Company Name:- Unisys Job Position:- Service Desk Associate Fresher (International Voice Support)Job Location:- Bengaluru, India
Salary Package:- As per Company Standards
Job Type:- Full-Time
Job ID:- REQ544506
Job Posted date:- 09th February 2023Required Qualifications:-
- A minimum qualification any Engineering or Non-Engineering Graduates (2021 and 2022 Batch)
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
Skills Required:-
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
Roles and Responsibilities:-
The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
Unisys Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link :- Click Here to Apply for This Job Before the Link Expired
Note: Only shortlisted candidates will receive the call letter for further rounds
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Hi Visitor,
Unisys has an opening as ” Unisys Off Campus Recruitment | Associate Fresher “ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ” Unisys Off Campus Recruitment | Associate Fresher “. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with Unisys for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself.
If you like this latest job then share it with your friends and family members to appreciate our work and help others.
If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Unisys Off Campus Recruitment | Associate Fresher “. The page above contains the current opening in ” Unisys “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Unisys Off Campus Recruitment | Associate Fresher “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Unisys Off Campus Recruitment | Associate Fresher “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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