Verizon Communications Hiring For System Engineer Role Details:
About Company:
fo Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware.
Official Website: www.verizon.com
Job Profile: Engineer II System Operations
Experience Required: 1+ year
Salary: Not Disclosed
Work Location: Chennai
When you join Verizon
Verizon is one of the world s leading providers of technology and communications services, transforming the way we connect across the globe. We re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.
What you ll be doing…
→Actively monitoring application / infrastructure performance and maintaining system up time, while troubleshooting customer reported software bugs from external support teams.
→Communicating with respective stakeholders on resolving and answering escalated technical problems and issues.
→Being Vigil in all the monitoring platforms like email, slack etc., and respond immediately.
→Detecting and diagnosing first level identified issues.
→Collecting and documenting information about product performance, product application problems and failures.
→Developing and suggesting needed improvements based on data collected.
→Having conversations with development team or other CFTs to create a better customer service experience.
→Making improvements to existing support documentation and assisting in the development of internal as well as customer training materials.
→Responsible for resolving the issues as soon as possible while relying on technology/software knowledge.
→Performing miscellaneous job-related duties as assigned.
→Addressing all alerts and handling all incidents as per strict SLA guidelines.
→Communicating with sense of urgency and collaborate with geographically diverse teams and time zones.
→In case of severity calls, providing efficient support and participating in the calls from first level service support team perspective to restore the services in the shortest possible time.
Where you ll be working…
In this hybrid role, you ll have a defined work location that includes work from home and assigned office days set by your manager.
What we re looking for…
You ll need to have:
→Bachelor s degree or one or more years of work experience.
→One or more years of relevant work experience.
→Experience in a platform/application support or software developer role.
→Experience in Microsoft SQL, knowledge of MySQL or any RDBMS.
→Experience with basic testing practices.
→Experience in Linux support.
Even better if you have one or more of the following:
→AWS Certification.
→Experience with Linux server environments.
→Knowledge of CRM systems, Salesforce.com and coding tools, such as, JIRA/Greenhopper.
→Experience with Application monitoring tools: Check_MK, AppDynamics, OpsManager and NewRelic.
→Scripting and automation skills, especially shell scripting.
→Experience with large enterprise scale solutions.
Apply Before the link Expires for Verizon Communications Hiring For System Engineer Role
Apply Link- Click Here to Apply for Verizon Communications Hiring For System Engineer Role
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Verizon Communications Hiring For System Engineer Role
Verizon Communications Hiring For System Engineer Role Details:
About Company:
fo Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware.
Official Website: www.verizon.com
Job Profile: Engineer II System Operations
Experience Required: 1+ year
Salary: Not Disclosed
Work Location: Chennai
When you join Verizon
Verizon is one of the world s leading providers of technology and communications services, transforming the way we connect across the globe. We re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.
What you ll be doing…
→Actively monitoring application / infrastructure performance and maintaining system up time, while troubleshooting customer reported software bugs from external support teams.
→Communicating with respective stakeholders on resolving and answering escalated technical problems and issues.
→Being Vigil in all the monitoring platforms like email, slack etc., and respond immediately.
→Detecting and diagnosing first level identified issues.
→Collecting and documenting information about product performance, product application problems and failures.
→Developing and suggesting needed improvements based on data collected.
→Having conversations with development team or other CFTs to create a better customer service experience.
→Making improvements to existing support documentation and assisting in the development of internal as well as customer training materials.
→Responsible for resolving the issues as soon as possible while relying on technology/software knowledge.
→Performing miscellaneous job-related duties as assigned.
→Addressing all alerts and handling all incidents as per strict SLA guidelines.
→Communicating with sense of urgency and collaborate with geographically diverse teams and time zones.
→In case of severity calls, providing efficient support and participating in the calls from first level service support team perspective to restore the services in the shortest possible time.
Where you ll be working…
In this hybrid role, you ll have a defined work location that includes work from home and assigned office days set by your manager.
What we re looking for…
You ll need to have:
→Bachelor s degree or one or more years of work experience.
→One or more years of relevant work experience.
→Experience in a platform/application support or software developer role.
→Experience in Microsoft SQL, knowledge of MySQL or any RDBMS.
→Experience with basic testing practices.
→Experience in Linux support.
Even better if you have one or more of the following:
→AWS Certification.
→Experience with Linux server environments.
→Knowledge of CRM systems, Salesforce.com and coding tools, such as, JIRA/Greenhopper.
→Experience with Application monitoring tools: Check_MK, AppDynamics, OpsManager and NewRelic.
→Scripting and automation skills, especially shell scripting.
→Experience with large enterprise scale solutions.
Apply Before the link Expires for Verizon Communications Hiring For System Engineer Role
Apply Link- Click Here to Apply for Verizon Communications Hiring For System Engineer Role
If you like this latest job then share it with your friends and family members to appreciate our work and help others.
Jobs By Batch
| 2020 Batch | 2019 Batch | 2018 Batch | 2024 Batch Internships |
| 2021 Batch | 2021 Batch Internships | 2020 Batch Internships | 2024 Batch |
| 2022 Batch | 2023 Batch | 2023 Batch Internships | 2022 Batch Internships |
!!! Check Job Openings at Your Favourite Location !!!
| Across India | Noida | Gurgaon | Chennai |
| Delhi/NCR | Bangalore | VIZAG | Pune |
| Mumbai | Lucknow | Kolkata | Jaipur |
| Indore | Guwahati | Coimbatore | Chandigarh |