Wipro Off Campus Hiring:-
Wipro is hiring candidates for the role of System Engineer for the Hyderabad, India location. The complete details about Wipro Off Campus Hiring are as follows.
Company Name:- Wipro Job Position:- System EngineerJob Location:- Hyderabad, India
Salary Package:- As per Company Standards
Req ID:- 2816788
Required Qualifications Skills:-- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
Roles Responsibilities:-
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offering Solutions to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Wipro Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here to Apply for This Job Before the Link Expired
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