John Lanchester – “Hospitality is central to the restaurant business, yet it’s a…”

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John Lanchester best Business Quotes – “Hospitality is central to the restaurant business, yet it’s a hard idea to define precisely. Mostly, it involves being nice to people and making them feel welcome. You notice it when it’s there, and you particularly notice it when it isn’t. A single significant lapse in this area can be your dominant impression of an entire meal.”

P. T. Barnum – “Politeness and civility are the best capital ever invested in bu…”

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P. T. Barnum best Business Quotes – “Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon him.”