Christopher Voss best Communication Quotes – “Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window.”
Christopher Voss best Change Quotes – “The moment you’ve convinced someone that you truly understand her dreams and feelings, mental and behavioral change becomes possible, and the foundation for a breakthrough has been laid.”
Christopher Voss best Art Quotes – “Negotiation is often described as the art of letting the other side have your way. You have to give the other side a chance to put stuff on the table voluntarily.”