Email Writing Test For Customer Service

You are Mr. Naman and you recently bought a laptop from Smart Appliance Company. Write an email to Mr. Arun, the manager of Smart Appliance Company, explaining the poor quality of service offered to you in the city. Please use the below phrases and write the email in about 100 words only.Hint:very few , service centers , complaints , pending problems , maintenance , cost , time , delivery , increase , customer satisfaction

February 4, 2022 by Cheryl Patel

Practice this emal topic on You are Mr. Naman and you recently bought a laptop from Smart Appliance Company. Write an email to Mr. Arun, the manager of Smart Appliance Company, explaining the poor quality of service offered to you in the city. Please use the below phrases and write the email in about 100 words only.

Hint:very few , service centers , complaints , pending problems , maintenance , cost , time , delivery , increase , customer satisfaction

Last month, you took part in the heritage walk conducted in your city. You came to know about many heritage sites or buildings which are not commonly known to all. Moreover you had a chance meeting with the U.N Secretory general. Write an email to share your experience with a friend staying abroad.

February 4, 2022 by Cheryl Patel

Practice this emal topic on Last month, you took part in the heritage walk conducted in your city. You came to know about many heritage sites or buildings which are not commonly known to all. Moreover you had a chance meeting with the U.N Secretory general. Write an email to share your experience with a friend staying abroad.

Hint:

You are mr.Ashish, Business Executive at xyz ltd, an electronics store. One of your customers ordered an Air Conditioner in your store which is not available at the moment. Write an email to the customer explaining the situation. Please frame the content using the given phrases.Hint:good product, high demand, busy season, unavailable, delivered soon, two more weeks, apologies, compliment, gift voucher

February 4, 2022 by Cheryl Patel

Practice this emal topic on You are mr.Ashish, Business Executive at xyz ltd, an electronics store. One of your customers ordered an Air Conditioner in your store which is not available at the moment. Write an email to the customer explaining the situation. Please frame the content using the given phrases.

Hint:good product, high demand, busy season, unavailable, delivered soon, two more weeks, apologies, compliment, gift voucher

You are Navin and you are in final year of your course, attending campus interviews in your college. Write an email to your parents sharing your experiences on your first campus interview. Please use the below phrases and limit the word count to 50 to 80.Hint:80 minutes , tensed , formal shirt , negative marking , polish , write a program , early in the morning , written test , four member panel , explain , offer , very happy

February 3, 2022 by Cheryl Patel

Practice this emal topic on You are Navin and you are in final year of your course, attending campus interviews in your college. Write an email to your parents sharing your experiences on your first campus interview. Please use the below phrases and limit the word count to 50 to 80.

Hint:80 minutes , tensed , formal shirt , negative marking , polish , write a program , early in the morning , written test , four member panel , explain , offer , very happy

You are Mr. Kannan, Principal of ABC school. Your school annual day function is commencing soon and you decided to invite Mr. Ashok, environmentalist as a chief guest speaker to the function. Write an email to Mr. Ashok inviting him for your school event and requesting to deliver a speech on cleanliness and greenery. Please use the below phrases while building the content of the email.Hint:valuable words, cleanliness, clean and green, amazing work, motivate and inspire, healthy, young minds

February 3, 2022 by Cheryl Patel

Practice this emal topic on You are Mr. Kannan, Principal of ABC school. Your school annual day function is commencing soon and you decided to invite Mr. Ashok, environmentalist as a chief guest speaker to the function. Write an email to Mr. Ashok inviting him for your school event and requesting to deliver a speech on cleanliness and greenery. Please use the below phrases while building the content of the email.

Hint:valuable words, cleanliness, clean and green, amazing work, motivate and inspire, healthy, young minds

You are Kanauji, a member of customer support team with an online retailer. On next Monday morning you have a social function at your home and will be unavailable to serve. Write an email to your boss, Badapiang asking her approval to rearrange your work schedule to the night shift instead of Monday morning.Hint:Function , home , unavailable to serve , night shift , arrangement , morning , guest , work , rearrange , completed

February 3, 2022 by Cheryl Patel

Practice this emal topic on You are Kanauji, a member of customer support team with an online retailer. On next Monday morning you have a social function at your home and will be unavailable to serve. Write an email to your boss, Badapiang asking her approval to rearrange your work schedule to the night shift instead of Monday morning.

Hint:Function , home , unavailable to serve , night shift , arrangement , morning , guest , work , rearrange , completed

You are Mr. Kuldeep and you bought a refrigerator from Samsung store recently. However, You are facing problems with the new refrigerator. Write an email to Mr. Shashank, the regional manager of Samsung, complaining about the defective piece you have received. Please make sure you use the below phrases in the content of the email.Hint:new refrigerator, deep freezer not working, fluctuating temperature, compressor, repaired or replaced, under warranty, disappointed

February 2, 2022 by Cheryl Patel

Practice this emal topic on You are Mr. Kuldeep and you bought a refrigerator from Samsung store recently. However, You are facing problems with the new refrigerator. Write an email to Mr. Shashank, the regional manager of Samsung, complaining about the defective piece you have received. Please make sure you use the below phrases in the content of the email.

Hint:new refrigerator, deep freezer not working, fluctuating temperature, compressor, repaired or replaced, under warranty, disappointed

You are a product manager working in ABC appliances company. A customer inquired about your product via telephone. Write an email to that customer explaining in detail about your product and your after-sale services. Please use the below phrases to frame the content.Hint:Launched vacuum cleaner “EEGA” , recently , innovative , huge market share , excellent after sales services , arrange demo , discount on bulk orders

February 2, 2022 by Cheryl Patel

Practice this emal topic on You are a product manager working in ABC appliances company. A customer inquired about your product via telephone. Write an email to that customer explaining in detail about your product and your after-sale services. Please use the below phrases to frame the content.

Hint:Launched vacuum cleaner “EEGA” , recently , innovative , huge market share , excellent after sales services , arrange demo , discount on bulk orders

You are Satish and you own a vehicle. You took a policy on your vehicle from an insurance company recently. Write a letter to the manager of the insurance company asking to issue a policy letter on vehicle expense reimbursement. Please use the below phrases and limit the content between 70 to 100 words.Hint:essential that , personnel drives company and personal vehicles in connection , company , maintain , record , expenses incurred , reimbursed , expenditures that , your good , record keeping , possible , Receipts , submit , purchases , expenses and repairs , require record , the amount of time spent driving , your cooperation

January 19, 2022 by Riya Ratan

Practice this emal topic on You are Satish and you own a vehicle. You took a policy on your vehicle from an insurance company recently. Write a letter to the manager of the insurance company asking to issue a policy letter on vehicle expense reimbursement. Please use the below phrases and limit the content between 70 to 100 words.

Hint:essential that , personnel drives company and personal vehicles in connection , company , maintain , record , expenses incurred , reimbursed , expenditures that , your good , record keeping , possible , Receipts , submit , purchases , expenses and repairs , require record , the amount of time spent driving , your cooperation

At 19/07/2020 you received your credit card bill statement and you notice that at 15/06/2020 confirmation of an order placed relating to a contract that you have no knowledge of. Write an email to bank Manager and ask a bank for repayment of a disputed transaction. Hint:disputed transaction, repayment

January 7, 2022 by Riya Ratan

Practice letter writing on At 19/07/2020 you received your credit card bill statement and you notice that at 15/06/2020 confirmation of an order placed relating to a contract that you have no knowledge of. Write an email to bank Manager and ask a bank for repayment of a disputed transaction.
Hint:disputed transaction, repayment

You ordered the merchandise on 14th June, 2020, however the ordered was not delivered and got cancled. Mention about the enclosed information purchases slips, payment records, documentation of shipment address and order canlation slip. Write an email to HDFC bank about a dispute of amount Rs. 1500 on your credit card account, request correct the debiting error promptly.

January 7, 2022 by Riya Ratan

Practice letter writing on You ordered the merchandise on 14th June, 2020, however the ordered was not delivered and got cancled. Mention about the enclosed information purchases slips, payment records, documentation of shipment address and order canlation slip. Write an email to HDFC bank about a dispute of amount Rs. 1500 on your credit card account, request correct the debiting error promptly.

As the CEO of XL Technologies, write an email of Notice for unsatisfactory performance of Project Manager, Kirti Sinha, who couldn’t convince the clients with the project plan and timeline.
Hint:Confirming our meeting , unsatisfactory aspects , your performance , expect , the future , improve your performance , every confidence , the problem , be repeated

December 22, 2021 by Riya Ratan

Practice this emal topic on As the CEO of XL Technologies, write an email of Notice for unsatisfactory performance of Project Manager, Kirti Sinha, who couldn’t convince the clients with the project plan and timeline.

Hint:Confirming our meeting , unsatisfactory aspects , your performance , expect , the future , improve your performance , every confidence , the problem , be repeated

K.A. University, K.A. City offers a correspondence course leading to a Diploma in Waste Water Management after plus tiro. You are Deepak i Deepti Sinha. Write to the Director. Correspondence Course, K.A. University for the brochure and prospectus and enquiring about the job opportunities after completing this course.Hint:different parts of the country, educational institutions

December 21, 2021 by Riya Ratan

Practice this emal topic on K.A. University, K.A. City offers a correspondence course leading to a Diploma in Waste Water Management after plus tiro. You are Deepak i Deepti Sinha. Write to the Director. Correspondence Course, K.A. University for the brochure and prospectus and enquiring about the job opportunities after completing this course.

Hint:different parts of the country, educational institutions

You have your salary account in SBI bank and you notice credit amount mismatch in the account statement, Write an email to the customer service of SBI bank for the clarification on same. Please use the below phrases to frame the content.Hint:account no., 121212121212121, statement, salary account, passbook, mismatch, clarification, credit amount

December 21, 2021 by Pallavi Mishra

Practice this emal topic on You have your salary account in SBI bank and you notice credit amount mismatch in the account statement, Write an email to the customer service of SBI bank for the clarification on same. Please use the below phrases to frame the content.

Hint:account no., 121212121212121, statement, salary account, passbook, mismatch, clarification, credit amount

Michelle Brown had ordered a desktop from your organization, Dell. However, on receiving her order she noticed that the computer is not working and the screen is broken. She is not happy about her order and has placed a complaint. Please have this issue rectified.

December 20, 2021December 20, 2021 by Riya Ratan

Practice this emal topic on Michelle Brown had ordered a desktop from your organization, Dell. However, on receiving her order she noticed that the computer is not working and the screen is broken. She is not happy about her order and has placed a complaint. Please have this issue rectified

Hint:colony, street, road, garbage, municipal, regular schedule, society, overflowing, dustbins, the smell of the waste,

Well explained !🙌

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