Genpact Recruitment Drive:-

Genpact is hiring candidates for the role of Process Associate – Customer Service -HIG011015 for the Hyderabad, India location. The complete details about Genpact Recruitment Drive are as follows.

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job Category:- Full Time

Job posted on:- September 21st, 2022, 1:12:46 PM

Minimum Qualifications:- 

1. Graduate (Any Discipline)
2. Freshers are eligible

Preferred Qualifications:-

1. Previous experience in a customer service role chat/email/voice
2. Effective probing skills and analyzing / understanding skills
3. Analytical skills with customer centric approach 
4. Excellent proficiency with written English and with neutral English accent
5. You should be able to work on a flexible schedule (including weekend shift)

Responsibilities:-

1. Respond to customer queries and customer s concern
2. Making outbound calls to Customers and Employers 
3. Provide support for data collection to enable Recovery of the account for end user.
4. Maintain a deep understanding of client process and policies
5. Reproduce customer issues and bring up product bugs
6. Provide excellent customer service to our customers
7. You should be responsible to exhibit capacity for critical thinking and analysis.
8. Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Genpact Recruitment Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)