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Silicon Valley Bank Recruitment | Freshers

Silicon Valley Bank Recruitment:-

Silicon Valley Bank is hiring candidates for the role of Software Engineer I for the Bangalore, India location. The complete details about Silicon Valley Bank Recruitment are as follows.

Company Name:- Silicon Valley Bank

Job Position:- Software Engineer I

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Time Type:- Full Time

Job ID:- 16390

Job Posted Date:- 16th August 2022

Desired candidate profile:-

  1. Experience fresher to 6 months
  2. Excellent written and verbal communication skills
  3. Good Problem solving, Logical analytical skills
  4. MBA HR or any HR domain education is good to have
  5. Trainings on any ERP is good to have

Primary Responsibilities:

  1. Work on resolving Workday functional / SNOW issues efficiently and optimally.
  2. Managing support tickets and proactively reducing recurring issues.
  3. Extensively research on required information necessary to best handle technical inquiries
  1. Document customer technical issues and maintain repository.
  2. Meet SLAs like response and resolution times by provide quick response.
  3. Resolving the issues through Service Now tool and email communication channels.
  4. Collaborate with development team members and call out when appropriate.
  5. Own customer issues from initial report to resolution, presenting with customers regularly
  6. Run monitoring reports for usage, performance, and/or availability.
  7. Primarily supporting support tickets and working with the dedicated Workday Leads

Silicon Valley Bank Recruitment Application Process:-

Apply In Below Link

Note: Only shortlisted candidates will receive the call letter for further rounds

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