About Telstra Jobs Openings 2024
Job Title – Technical Support
Job Location : Bangalore/Pune
Experience : 0-2 Years
Salary : Best in Industry
Qualification Any Graduate
Job Description :
You will be working across all aspects of the customer support experience, through direct communications, escalation and engagement with up/down stream teams and Vendors. You will be given a high degree of autonomy and have the opportunity to work on initiatives to improve processes and the performance and integration of systems, making a positive impact on customer experience.
What You’ll Do
- This role is responsible for continuously improving service reliability and rapidly restoring customer incidents.
- Working across all aspects of the customer support experience.
- Detect and prevent incidents before they occur.
- Aid the development and implementation of new technologies to ensure Telstra leads the ICT industry.
- Identify and implement opportunities to improve process, efficiencies, and customer experience.
- Provide input into learning and development for our entire ecosystem.
- Cross Skill into different technology hubs
- 24×7 Shift Environment / On-Call support / Australia Business hours
About You
Qualification Any graduate
Essential requirements:
- 0 to 2 years working in IT industry.
- Previous Customer Service experience
- Strong understanding on Networking skills primarily Routing Switching
- Listen and observe to identify the cultural preferences and perceptions of others.
- Identify and implement opportunities to improve process, efficiencies, and customer experience
- Excellent communication skills and interest to learn Telstra products and services to provide an excellent customer experience
- Incident Management Experience
- International stakeholder experience
- Written and Verbal communication skills and good English comprehension
High desirable:
- Knowledge / exposure on Network Monitoring Tools
- Assurance Team experience
- Training or certification in Networking
- Co-ordinate with service desk, customers, vendors and all other resolver groups to ensure timely resolution
- Experience in Telecom service provider companies
- Telephone skills / Previous contact centre background
- Can start immediately (or less than 30 days)
How To Apply :
The interested and eligible graduate register for the same on the following application link.
Apply Link : Click Here to Apply for This Job Before the Link Expired
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Hi Visitor,
Telstra
has an opening as ”
Telstra Recruitment Drive 2024 – Hiring Any Graduate For Technical Support Role
“ for job seekers like you. You can find more details about this opening like job location, salary, experience, and more importantly qualifications, roles and responsibilities for this opening ”
Telstra Recruitment Drive 2024 – Hiring Any Graduate For Technical Support Role
“. So Here eWritingCafe IT Jobs opening page is back with a new opportunity for you with
Telstra
for job seekers like you for the mentioned role and qualification. It opens the door for you in various structural fields and environments which could help you grab your star job and skill yourself. If you like this latest job then share it with your friends and family members to appreciate our work and help others.
If you think your interests are a right fit for the role and the company, we have further information on the role for you for this job posted as ” Telstra Recruitment Drive 2024 – Hiring Any Graduate For Technical Support Role “. The page above contains the current opening in ” Telstra “ with the mentioned CTC, qualification, role, and responsibilities for the company. Go through all the necessary information before forwarding the application link as soon as possible as before the given link expires for this job ” Telstra Recruitment Drive 2024 – Hiring Any Graduate For Technical Support Role “. For more details please visit the company job opening page and get the latest info about this opening and check your eligibility before applying for this job ” Telstra Recruitment Drive 2024 – Hiring Any Graduate For Technical Support Role “. The company have all the right to take any decision for this opening. eWritingCafe compiled internet sources and listed this opportunity for you.
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