You are a worker at London Swiss Watches. A person purchased Tiss watch in London worth Rs.40000/- and the watch is stopped working and he is a resident of india (banglore). Write a email writing for the solution? 1. Suggest the customer what to do. 2. send the address of service center . 3. Explain about the situation and claim of international warranty.
I hope you are fine. You recently purchased a Tiss watch from our Company worth Rs.40000/-I received your mail claiming that the watch had stopped working after you reached. I will impart some data to you to direct you.
The problem might have been raised due to pressing some wrong button. Our Company produces watches with some special buttons. Check the manual that you received at the time of buying. You will get complete details of our watch, or you can visit our channel on YouTube also. It will guide you step by step on what to do and what not.
If the problem continues, then visit our service center, the Tiss watch service center near Bangalore Cantonment Railway Station.
It is a little issue and will be easily handled. Our Company gives you an international warranty of 2 years.