You are an official in the Indian Overseas Bank working in the accounts department. You have received a complaint from a customer that his bank transaction got cancelled while booking train tickets but his money got deducted from his bank account. Write an email to the reply of this query and resolve his issue.
Hint:bank transaction cancelled, refund, contact, issue, sorry, inconvenience, policy, 3 to 4 days, auto-retrieval, worry, network issues

Subject – Resolution of query and issues

Dear Sir, 

We have received a complaint from your side about your bank transaction being cancelled while booking train tickets and money getting deducted from the account

We are apologetic for the inconvenience caused. We have looked at your complaint and according to the policy, you will be receiving your money in 3 to 4 days in your account with the auto retrieval process.

You can reach out to us on our contact number for any further problems and worries.

Regards

Indian Overseas Bank

(Accountant department)

👉 If you like this email answer for “You are an official in the Indian Overseas Bank working in the accounts department. You have received a complaint from a customer that his bank transaction got cancelled while booking train tickets but his money got deducted from his bank account. Write an email to the reply of this query and resolve his issue.” then share this essay with friends to help them.

More Email Writing Topics for Amazon