D-95
Vivek Vihar
Delhi
4th May 2021
To General Manager
Delhi Transport
Delhi
Subject – Complaint about the bus service
Dear Sir,
This letter is regarding the complaint about the bus service provided to the passengers.
The bus runs from Haryana Highway to different locations in New Delhi. These buses are irregular and run at their own time even when the time has been specified for each bus. This informal behaviour cost the time of frequent office workers. The buses are usually overcrowded which causes a problem for people to sit and even for hygienic reasons. There is a rule for each bus with a specific number of maximum passengers it could fit which is also not followed. The route is also unroadworthy which makes the whole service poor for the passenger even when the tagline says ‘comfortable ride to your place.
Kindly look into the problem and ensure that the service is provided on time to the passengers and that the buses are clean.
Thanking You
Yours Sincerely
Peter
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