You are Arman/Arpita of 14, MG Road, Pune. You had bought the textbook, ‘Vistas’ for Class XII from a neighbourhood bookstore. After browsing through the book, you realized that a few pages were missing and the print overlapped on a few pages. Write a complaint letter in 125-150 words to the Manager, Dawn Books, Lawrence Road, Chennai requesting him for a replacement or refund.

Arman Agarwal

14, M.G.Road,

Pune, Maharashtra,

India

28^th January 2022

To

The Manager

Dawn Books,

Lawrence Road,

Chennai, Tamil Nadu,

India

Subject: Request for replacement or refund for the book due to missing pages and overlapping print.

Dear Sir,

This is to bring to your notice that I had bought ‘Vistas’ for Class XII from the neighbouring XYZ Book Store. 

After browsing through the book I realized that a few pages are missing and the print is overlapping on a few pages. I request you to please replace the book or refund the booking amount.

I have enclosed a Xerox copy of the bill and one page of overlapping print of the book for your reference and understanding.

Waiting to hear from you soon as this book is important for preparing for the upcoming examinations.

Thanking you

Arman Agarwal

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